SAP Knowledge Base Article - Preview

2414698 - Incorrect outstanding amount in the worklist

Symptom

In UDM_SUPERVISOR or UDM_SPECIALIST, the outstanding amount is different than the amount displayed in Process Receivables or in FBL5N.

or

In the Fiori app - F0380 Process Collections Worklist or Fiori App - F2375 Supervise Collections Worklist, the outstanding amount is different than the amount displayed in Process Receivables or in FBL5N.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • FSCM Collections Management
  • SAP ERP from Enhancement Package 2
  • SAP S/4HANA all versions

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA, on-premise edition 1511 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

FSCM, Collections, Process, Receivables, FBL5N, Work, List, Worklist, Collection, Management, Mgt, Mngt, Financial, Supply, Chain, FI, Amount, Total, Open, Outstanding, Amounts, Incorrect, Inconsistent, Different, Difference, Curr, Cur, Currency, EUR, USD, CNY, Rate, Exchange, Conversion, Current, Document, Invoice, Local, Foreign, Sum, Special, Ledger, L, /, G, L/G, Indicator, Display, Displayed, Show, Shown, UDM_SUPERVISOR, UDM_SPECIALIST, UDM, Supervisor, Specialist, Strategy, Segment, Group, Account, Business, Partner, BP, BusinessPartner, CollectionManagement, CollectionsManagement, FSCM-Collection, FSCM-Collections, FSCM-CollectionsManagement, FSCM-CollectionManagement, F0380, Process Collections Worklist,F2375, Supervise Collections Worklist. , KBA , FIN-FSCM-COL , Collections Management , FIN-FIO-CCD-COL , Fiori-UI for Collections and Dispute Management , Problem

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