SAP Knowledge Base Article - Preview

2414704 - Record Learning Error: 403 Forbidden, Error Requesting Access Token

Symptom

  • Some admins are unable to record learning for item(s) or schedule Offerings
  • This specific Error message will be displayed in the interface and logs:

com.plateausystems.elms.util.helper.ElmsUncheckedException: org.springframework.security.oauth2.consumer.OAuth2AccessDeniedException: Error requesting access token. at com.plateau.sfintegration.impl.trainingevent.CDPTrainingEventServiceImpl.addComponentTrainingEvent(CDPTrainingEventServiceImpl.java:224) Caused by: org.springframework.security.oauth2.consumer.OAuth2AccessDeniedException: Error requesting access token. Caused by: org.springframework.web.client.HttpClientErrorException: 403 Forbidden


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Environment

  • SAP SuccessFactors Learning Management System
  • Learning admin interface accessed from BizX (or integrated)
  • Record learning wizard
  • Career Development Plan

Product

SAP SuccessFactors Learning all versions

Keywords

SF, success factors, LMS, LRN-16663, LMS, Career, Development, Plan, activity, Record, completed, learning financial, multiple, completion , KBA , LOD-SF-LMS-CDP , Career Development Program , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-INT , Integrations with BizX , Problem

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