SAP Knowledge Base Article - Public

2415225 - Learning Manager cannot view assignments on (in)direct report learning plan

Symptom

When a Learning Manager tries to access and view their (in)direct report learning plan, the following message is displayed, even when the (in)direct report has assigned items: "You don't have any assignments.".

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. "My Team" area >
  2. Select any of the (in)direct reports to see their learning plan >
  3. The "You don't have any assignments." message is displayed, even when the (in)direct report has assigned items.

Cause

The role assigned to the Learning Manager lacks the proper required permission to view the (in)direct report learning plan.

Resolution

  1. Learning Administration > System Administration > Security > Role Management >
  2. Search and access the role assigned to the Learning Manager >
  3. "Permissions" tab > Click "add one or more from list" >
  4. "My Team" entry > "Access Learning Plans" permission > Check the "Add" box > Click "Add", then "OK".

Note: The view of the Learning Manager of the (in)direct report learning plan is the same as the one presented to the user. This is configured via System Administration > Configuration > System Configuration > USER LEARNING PLAN.

See Also

Keywords

learning, user, manager, view, plan, assigned, item, configuration, permission, role, You don't have any assignments, message, problem, error, can't, cannot, access, see, direct, indirect, report , KBA , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-WOR , Roles & Workflows , Problem

Product

SAP SuccessFactors Learning all versions