SAP Knowledge Base Article - Preview

2415292 - RZ20: CCMS agent is missing from "Selfmonitoring CCMS agents" tree

Symptom

The CCMS agent has been registered in order to monitor a remote system.

  • There happened no errors during the registration;
  • The agent is correctly listed at transaction RZ21 under the "Agents for remote systems" tab;
  • Connection test result in success;
  • The agent work directory can be reached correctly from RZ21 of the central system, its logs can also be read.

Despite the above points, the relevant agent entry cannot be seen listed at the central system at path:

RZ20 > SAP CCMS Technical Expert Monitors > Selfmonitoring CCMS Agents


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Environment

  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

sapmssyt, SAP_CCMS_MONI_BATCH_DP, hourly, SM37, RSAL_BATCH_TOOL_DISPATCHING, RZ21. , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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