SAP Knowledge Base Article - Public

2415316 - Title Token in Buddy Notification displaying Current Job Title instead of New Job Title in Onboarding 1.0

Symptom

Buddy and recommended people notifications email is putting in the teammates or candidates current job title instead of the New job title that is in Onboarding.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

This is expected behavior because the notification is a bixz notification and not an Onboarding notification.

The title is pulling from the users or candidates profile. If the profile has the current title and not the new title than it is expected behavior for the buddy notification to not have th new title.  

Resolution

To fix update the profile in Bizx with the new title and then resend the notification.

Keywords

New Position, New Title, Onboarding, SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions