Symptom
When trying to upload PDF Forms, Customer is getting an error "Attached pdf can not pass the validity check".
Environment
SAP SuccessFactors Onboarding - All versions
Reproducing the Issue
When you go to Onboarding > Settings > PDF Forms and try to create new forms, you will be receiving this error "Attached pdf can not pass the validity check."
Cause
The reason why this is happening is because the PDF you are trying to upload is a "Secured" PDF File.
Resolution
To resolve this, just upload an "Unsecured" PDF File.
Keywords
PDF ; Forms ; attach ; Secure ; unsecure ; upload pdf ; form ; error ; validity check , KBA , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions