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2416059 - Connector Error - Problem connecting to SFTP Server. Please check your FTP Connection Settings

Symptom

  • LMS connector did not execute as expected
  • The following error is reported:

Problem connecting to SFTP Server. Please check your FTP Connection Settings. Note: "com.jcraft.jsch.JSchException: Auth fail" doesn't always indicate issue with authentication. It could be caused for other reasons such as the connection timing out.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

sf, success factors, LMS, connector not processing records, connector failing, connector authentication error, auth fail, timing out, time out, failure , KBA , LOD-SF-LMS-CON , Connectors , Problem

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