Symptom
I have different behaviour across 3 different browsers when checking the matrix managers in the regular org chart in SuccessFactors.
Whereby the Marix manager is showing on 1 browser but not on anther.
Reproducing the Issue
> Navigate to Org Chart
> Select a user manager with matrix matrix manager
> Click on Matrix manager
> nothing is displayed or will display very briefly
Cause
The zoom may be more or less than 100%
the below example are taken from Chrome
<100%
Resolution
Please check if the browser zoom is set to more or less than 100%
if that is the case, please adjust the zoom to 100%
if the above does not help please don't hesitate to contact SAP/Successfactors support.
See Also
Keywords
Matrix manager Org Chart , KBA , LOD-SF-EC-POS , Position Management , Problem