Symptom
You receive an email alert in relation to your HCP system with the following body:
"Dear customer,
We are facing problems with the database backup in your account <account_number>. To overcome the problem your data base needs restart. You can do this restart via self-service ( “Restart Hana System “).
SAP HANA Cloud Platform Operations"
Read more...
Environment
HANA Cloud Platform 1.0
Product
SAP BTP, Neo environment 1.0
Keywords
Cloud, HCP, backup, email, OOM, HANA Cloud Platform , KBA , BC-NEO-PERS , Persistence Service , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.