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SAP Knowledge Base Article - PreviewSymptom
You receive an email alert in relation to your HCP system with the following body:
"Dear customer,
We are facing problems with the database backup in your account <account_number>. To overcome the problem your data base needs restart. You can do this restart via self-service ( “Restart Hana System “).
SAP HANA Cloud Platform Operations"
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Environment
HANA Cloud Platform 1.0
Product
SAP BTP, Neo environment 1.0
Keywords
Cloud, HCP, backup, email, OOM, HANA Cloud Platform , KBA , BC-NEO-PERS , Persistence Service , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
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