SAP Knowledge Base Article - Public

2416288 - Manual adjustment missing in time account postings

Symptom

  • Manually posted adjustment balance does not reflect in Account Postings of the the employee's time account
  • Manual adjustment balance only shows up in account posting when time account is shown as of future date

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

Navigate to the employee Time Accounts tab in Absence Management Workbench and observe that manual adjustment is missing in account postings.

2017-01-17 19_56_19-TA View as of Today_2.png

When time account is shown in a future date, the manual adjustment balance is shown and remaining time account balance is correctly shown. The adjustment is as well visible when time account of the employee is checked in Manage Data.

 TA_AsOfApril2017.png

 Time Account FIN_ANNL_130264_12_06_2016_2.png

Cause

Accrual rule assigned to the Time Account Type is incorrectly configured.

2017-01-17 20_56_19-Accrual_rule.png

For accrual rules, the posting type in the rule condition should ONLY be set to 'Accrual'. If in case account balances are created through manual adjustments and not via accrual calendars, the time account type should have no Accrual Frequency Period set.

Resolution

In case balances have already been created through manual adjustments for the employee's time account, editing the time account type is no longer allowed. In this scenario, assign an empty accrual rule to the time account type.

Keywords

Accrual, rule, manual adjustment, Time Off, Administer Time, Time Account, time account type, account posting, ECT-65753 , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions