Symptom
When you open an existing Sales Kit the following error message is displayed: Input product ID should be a sales and/or purchasing kit
Reproducing the Issue
- Go to the Product and Service Portfolio work center.
- Go to the Kit Item List view.
- You select the relevant sales kit XYZ and click on the Edit button (XYZ represents the Id of the Sales Kit).
- The sales kit XYZ opens and the following error message appears: Input product ID should be a sales and/or purchsing kit
Cause
The Sales Organization of the Sales Kit XYZ is in status Blocked under Sales Tab in the Sales Kit master data.
Resolution
- Go to the Product and Service Portfolio work center.
- Go to the Products view and search for Sales Kit XYZ.
- Click on Edit button and navigate to Sales tab by clicking on View All button.
- You will see the Sales Organization is in the status Blocked.
- Change the status to Active and click on the Save button.
Keywords
KBA , LOD-CRM , Cloud for Customer , Product Enhancement
Product
SAP Business ByDesign all versions