2416772 - Cannot upgrade SMP 2.3 SP08 to SMP 3.0 SP11

User upgraded SMP 2.3 from SP06 to SP08 and is experiencing the SCC error below in installation log when upgrading to SMP 3.0 SP11.

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EVERE: Fail to upgrade SCC.

Jan 14, 2017 2:15:44 AM com.sybase.sup.installer.upgrade.log.UpgradeLogger logErrorMessages

SEVERE: java.lang.ExceptionInInitializerError

                at com.sybase.sup.sysadmin.SCCRepositoryEnv.getRepositoryEnvFromServiceConfig(SCCRepositoryEnv.java:135)

                at com.sybase.sup.sysadmin.SCCRepositoryUpgrade.createEngine(SCCRepositoryUpgrade.java:121)

                at com.sybase.sup.sysadmin.SCCRepositoryUpgrade.startEngine(SCCRepositoryUpgrade.java:113)

                at com.sybase.sup.sysadmin.SCCRepositoryUpgrade.prepareEnvironment(SCCRepositoryUpgrade.java:103)

                at com.sybase.sup.sysadmin.SCCRepositoryUpgrade.doUpgrade(SCCRepositoryUpgrade.java:50)

                at com.sybase.sup.sysadmin.SUPATUpgrade.main(SUPATUpgrade.java:84)

Caused by: java.lang.RuntimeException: Error instantiating CryptoTool

                at com.sybase.ua.services.security.tool.CryptoTool.<init>(Unknown Source)

                at com.sybase.ua.services.security.tool.CryptoTool.<clinit>(Unknown Source)

                ... 6 more

Caused by: com.sybase.security.SecException: Error instantiating CSI encryption configuration

                at com.sybase.ua.security.crypto.CSIEncryption.<init>(Unknown Source)

                at com.sybase.ua.security.crypto.CSIEncryption.getInstance(Unknown Source)

                at com.sybase.ua.services.Agent.getCSIEncryption(Unknown Source)

                ... 8 more

Caused by: java.lang.SecurityException: Could not open CSI properties file

                at com.sybase.ua.security.crypto.CSIEncryption.checkPropertiesFile(Unknown Source)

                ... 11 more

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• SAP Mobile Platform 3.0 SP08

Upgrade, SMP 2.3 SP08, SCC, Fail, SMP 3.0 SP11, Could not open, CSI properties file , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem