SAP Knowledge Base Article - Preview

2417189 - Substitution variables not populated on iOS 10 devices using client-first enrollment


  •  Exchange ActiveSync policies push unpopulated substitution variables such as %S.ExchangeUser% to devices. Other variables and policies may also be affected.

  • Errors appear in the Message Log:
    BPS0030: MS Exchange server notification action to Allow Device with Exchange User: ActiveSyncID: TD94QJHPTD32TB567ONU5AEOCG GUID: {00000000-0000-0000-0000-000000000000} URL: Account: fakedomain\fakeuser.

    SCW0858: Details: Device {00000000-0000-0000-0000-000000000000} was allowed. ExchangeUser: ActiveSyncID: TD94QJHPTD32TB567ONU5AEOCG Account: fakedomain\fakeuser



  • SAP Mobile Secure Cloud
  • Afaria 7.0 
  • iOS client 6.60.8147 and earlier
  • iOS 10 devices
  • client-first enrollment


SAP Afaria 7.0 ; SAP Afaria, cloud edition 1.0 ; SAP Afaria, cloud edition 1.5 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0


substitution, enrollment variable, ExchangeUser, mail, email , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.