SAP Knowledge Base Article - Public

2417221 - Lumira installation fails with "Some files could not be created ... " error

Symptom

  • Lumira Installation fails
  • Installation fails with an error: "Some files could not be created. Please close all applications, reboot Windows and restart this installation"

       Lumira install.jpg

Environment

  • SAP Lumira 1.31

Reproducing the Issue

  • Run Lumira 1.31 Installation

Cause

The installation blocked by McAfee Security

Resolution

Temporary disable McAfee Security in McAfee Console and install Lumira 

Keywords

antivirus anti virus , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0