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2417223 - LOAD_NO_ROLL dump and Extended Memory exhausted as of Kernel 74x

Symptom

As of SAP Kernel 74x, in transaction ST22, there are LOAD_NO_ROLL dumps reported for one or more instances of the system.

Category Resource Shortage
Runtime Errors LOAD_NO_ROLL

Short Text
No roll storage available when loading a program    or
No roll memory available when loading a program

Component............ EM
Location.......... SAP-Server <Instance Name> on host <Host Name> (wp <xx>)
Version.............. 37
Error code............ 7
Error text............ Warning: EM-Memory exhausted: Workprocess gets PRIV


In transaction ST02 for the instances where LOAD_NO_ROLL dumps are reported, the Extended Memory area usage has reached its maximum limit available.

Server: <Instance Name>

SAP Memory Curr.Use % CurUse[KB] Max.Use[KB] In Mem[KB] OnDisk[KB]
Extended memory 4,77 1.679.360 35.229.696 35.229.696 0


This information can be found in the below table of transaction ST02.

 ST02.jpg


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Environment

As from SAP NetWeaver 7.4x.

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

performance, production, down, memory, exhausted, RAM, size, ST02, RSMEMORY, slowness, hanging, LOAD_NO_ROLL, No roll storage available when loading a program, No roll memory available when loading a program, EM-Memory exhausted: Workprocess gets PRIV, extended memory, em/initial_size_MB, EM/TOTAL_SIZE_MB , KBA , BC-CST-MM , Memory Management , Problem

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