Symptom
Before installing the Cloud for Customer or Business ByDesign client side Outlook Add-In, make sure your computer has the following requirements.
Environment
- SAP Cloud for Customer
- SAP Business ByDesign
Resolution
Please find the below information on supported versions of Microsoft Office for Outlook Add-in to work.
- Microsoft Office® support:
Outlook Version
Types Supported
Outlook 2019
- Office Professional Plus
- Office 365 ProPlus
Outlook 2016
- Office Professional Plus
- Office 365 ProPlus
Outlook 2013 (32-Bit or 64-Bit)
- Office Professional Plus
- Office 365 ProPlus
Outlook 2010 (32-Bit or 64-Bit)
- Office Professional Plus
- Professional
- Standard
Note:Microsoft Exchange™ 2010 and 2013 are supported.
- Microsoft .Net Framework 4.6.2 (Installer)
- Microsoft Visual Studio 2010 Tools for Office Runtime (VSTOR 2010) Redistributable (x86)
- Microsoft Visual Studio 2010 Tools for Office Runtime (VSTOR 2010) Redistributable (x64)
- Microsoft Windows Operating System up to and including Windows 10
Keywords
Outlook Add-in; pre-requisites outlook ; client side outlook add-in , KBA , LOD-CRM-GW-OUT , Outlook , How To
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions