SAP Knowledge Base Article - Public

2417317 - Requirements for Installing Client Side Microsoft Outlook Add-in

Symptom

Before installing the Cloud for Customer or Business ByDesign client side Outlook Add-In, make sure your computer has the following requirements.

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Resolution

Please find the below information on supported versions of Microsoft Office for Outlook Add-in to work.

  • Microsoft Office® support:

    Outlook Version

    Types Supported

    Outlook 2019
    • Office Professional Plus
    • Office 365 ProPlus

    Outlook 2016
    • Office Professional Plus
    • Office 365 ProPlus

    Outlook 2013 (32-Bit or 64-Bit)
    • Office Professional Plus
    • Office 365 ProPlus

    Outlook 2010 (32-Bit or 64-Bit)
    • Office Professional Plus
    • Professional
    • Standard
    Note:

    Microsoft Exchange™ 2010 and 2013 are supported.

  • Microsoft .Net Framework 4.6.2 (Installer)
  • Microsoft Visual Studio 2010 Tools for Office Runtime (VSTOR 2010) Redistributable (x86)
  • Microsoft Visual Studio 2010 Tools for Office Runtime (VSTOR 2010) Redistributable (x64)
  • Microsoft Windows Operating System up to and including Windows 10

Keywords

Outlook Add-in; pre-requisites outlook ; client side outlook add-in , KBA , LOD-CRM-GW-OUT , Outlook , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions