SAP Knowledge Base Article - Public

2417420 - Sales Intelligence for Accounts is not available to add in Mashup & Webservices


Sales Intelligence for account is not available to add in mashup & webservices.

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Go to Sales Intelligence view.
  3. Click on Adapt
  4. Click on Enter Adaptation mode.
  5. Click on Edit Screen.
  6. Click on Mashup & Webservices.

Sales Intelligence is not available to add here.


The Sales Intelligence workcenter view is only used for D&B (Dun and Bradstreet) integration capabilities, therefore the mashup 'Sales Intelligence for accounts' is not offered in this workcenter-view.


This is the existing system behavior.


KBA , LOD-CRM-ACC , Account , How To


SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708