SAP Knowledge Base Article - Preview

2417443 - Inbound error "554 Transaction failed"


After an upgrade in the system, the Inbound e-mail queue in transaction SOIN do not receive any e-mails. This is an abrupt situation with no manual modification.
All Inbound e-mail settings are in place:

  • SMTP host and port in ICM are configured;
  • SAPConnect virtual host is configured;
  • Inbound user is assigned to SAPConnect virtual host and there are no password locks;
  • The correct authorizations are assigned for service user;
  • Telnet tests return "554 Transaction failed".



  • SAP Netweaver Release Independent
  • External mail server


SAP NetWeaver all versions


SOIN, queue, SAPCONNECT, SICF, virtual host, is/SMTP/virt_host_<*>, after upgrade, HR, S_A.SCON, node, telnet, 554, transaction failed, ehlo, helo, ICF, reset buffer, security note, after upgrade, SMTP SmtpServerAcknowledge: send '554 Transaction failed', , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-MID-ICF , Internet Communication Framework , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.