SAP Knowledge Base Article - Public

2417797 - Template for Job Requisition Reassigned Notification


Unable to change the template for notification sent out when Job Requisition is reassigned.

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

Assign the Requisition to new Operators from Admin Centre > Reassign Job Requisitions


The mail received by the recipient is as follows:

Email Received reassign.png

Even though the notification configured in Email Template Notification Settings > New Recruiting Operator Notification is different.



This is because the mail sent out immediately to the new operator when the Job Requisition is reassigned from Admin Centre is not configurable and is system generated.


The 'New Recruiting Operator Notification' under 'Email Notification Templates Settings' is sent out to the configured recipients when the operator on a pre-approved requisition is changed manually while the requisition is being routed to the next step.

So, once the Job Requisition reaches end of the Route Map the above notification is triggered.

There is no way to change the notification template when the requisition is reassigned in Admin Centre. This template is hardcoded.

Email 2 reassigned.png


New Recruiting Operator; Job Requisition Reassigned; Reassign Job Requisition; , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions