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SAP Knowledge Base Article - PreviewSymptom
The activities of the SAP Solution Manager Configuration workcenter (SOLMAN_SETUP), for example 'Diagnostics Agents Authentication' fails with the following error:
| Error while calling Diagnostics setup web service; check SAP Note 1822831 |
The details of the error shows message:
| CX_AI_SOAP_FAULT : SoapFaultCode:5 Authentication failed. For details see log entry logID=<xxxx>in security log. |
The picture below describes the issue:
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Environment
- SAP Solution Manager 7.2
- SAP Solution Manager Diagnostics
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem
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