2418141 - National ID error message

National id is showing an error message which is very odd though we have a correct values on the portlet.

the below example is for Switzerland but can be applied to all countries

Everything seems to be correctly configured.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central

Attempt to maintain National ID for a user.

An error message is thrown as shown below

Picklist has been added to the National ID Card Type or the National ID details

Depending on the country selected, the corresponding national ID card type is displayed in this field, for example:
Social Security Number (for USA)
Social Insurance Number (for Canada

So please remove picklist from Data Model

Either from the UI

 

 

or from the XML

 

You should now be able to maintain the National ID

 

 

IF THE ABOVE PROPOSED SOLUTION DOES NOT RESOLVE YOUR ISSUE PLEASE DON'T HESITATE TO RETURN YOUR TICKET TO US FOR FURTHER PROCESSING.

 

Maintain National ID card type

National ID card-type not visible on UI National ID Error , KBA , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions