SAP Knowledge Base Article - Public

2418390 - WFA analysis chart errors when opening measure

Symptom

When a Workforce Analytics measure is first opened, or when No Analysis is selected, one of the two charts shows an error.

Environment

SAP SuccessFactors Workforce Analytics

Cause

The second chart in the standard Input Analysis template requires an active analysis option to display.  If no analysis is selected it will not work, and if the template is set to "Default to No Analysis" it will not work in the default view.

Resolution

After opening a measure page and seeing the chart error, use Analyze By to select an analysis.  The chart will display.

SuccessFactors staff or partners can change the template so as not to default to no analysis, if necessary.

Keywords

KBA , LOD-SF-WFA-WA , Workforce Anaytics , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors Workforce Analytics all versions