SAP Knowledge Base Article - Preview

2418410 - Tickets Does not Appear When Simulating a Call from Live Activity

Symptom

When simulating a call from Live Activity. The user noticed that no tickets from the customer is showing in the adaptor


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Product

SAP Cloud for Customer core applications 1705 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , LOD-CRM-ACC , Account , How To

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