SAP Knowledge Base Article - Public

2418552 - User's cannot access MyLearning via Citrix


Users who cannot access LMS from remote system.

All other users apart from these can access without any issues.


SAP SuccessFactors Learning


LMS Successfactors does not officially support Citrix therefore such issues must be investigated by the customer's IT department along with Citrix support.

Please provide them with the latest system requirements document.

Ask Citrix and IT to check the following: Is the standard browser feature called DOM Storage which LMS is relying on to support page navigation enabled?

See Also

2289340 - Location of recent documentation about LMS changes and system requirements

2310570 - Recommended settings for Internet Explorer and online content access


citrix, learning, successfactors, access, MyLearning, certificate, , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem


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