SAP Knowledge Base Article - Preview

2418561 - Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)

Symptom

  • Cannot login to CMC/ BILaunchpad.
  • Error message:  Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
  • In some cases, CMS.exe is not starting is task manager.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Any supported Operating system
  • Any supported CMS database

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

 FWM 20030, communication, CMS DB, CMS database, Network, login, CMC, BILaunchpad, CMS.exe, BI 4. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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