SAP Knowledge Base Article - Preview

2418817 - Migrating documents from Solution Manager 7.1 to 7.2 - ITSM & ChaRM

Symptom

  • How to migrate documents from an old 7.1 SolMan system to a different 7.2 SolMan system?
  • Can documents be transferred from a 7.1 SolMan system to a different 7.2 SolMan system? 
  • Will old Incidents created while on SolMan 7.1 be available in the system after it is upgraded to SolMan 7.2? 


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Move incidents, transfer document, move 7.10 docs to 7.20,data, backup, copy, exchange, migrate ChaRM documents, transfer ChaRM documents, , KBA , migrate incidents , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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