SAP Knowledge Base Article - Preview

2418817 - Migrating documents from Solution Manager 7.1 to 7.2 - ITSM & ChaRM

Symptom

  • You have a newly installed Solution Manager 7.2 system alongside an old Solution Manager 7.1 system, or you are considering whether to perform Content Activation in an existing Solution Manager 7.1 system against installing a new Solution Manager 7.2 system.
  • How to migrate documents from an old Solution Manager 7.1 system to a different 7.2 Solution Manager system?
  • Can documents be transferred from a Solution Manager 7.1 system to a freshly installed Solution Manager 7.2 system? 
  • Will old Incidents created while on Solution Manager 7.1 be available in the system after it is upgraded to Solution Manager 7.2? 


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Move incidents, transfer documents, solman 7.1 to solman 7.2, data, backup, copy, exchange, migrate ChaRM documents, transfer ChaRM documents, , KBA , migrate incidents , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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