SAP Knowledge Base Article - Public

2419041 - Unable to navigate to LMS and gets java.lang.NullPointerException error


When logging to LMS or navigating from SF platform to Learning, the user gets the following error message:

"java.lang.NullPointerException: while trying to invoke the method of a null object loaded from local variable 'vo'"

Reproducing the Issue

  1. Log in to
  2. Launch Proxy for a user


Time Zone was not set up for the user


  1. Log in as an admin;
  2. Go to Users > search for the User ID and click Search;
  3. On the User Profile, click More next to Related;
  4. Click Preferences;
  5. Enter user's preferred Time Zone;
  6. Click Apply Changes.


java.lang.NullPointerException, error, login, lms, user , KBA , LOD-SF-LMS , Learning Management System , Problem


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