SAP Knowledge Base Article - Preview

2419337 - Unable to access SAP Web IDE with errors in the console logs

Symptom

When starting SAP Web IDE using the following link, the page gets stuck while loading or you cannot open a specific project. The following error is visible in the browser's developer console.

URL used to start SAP Web IDE:

https://webide-<BTP subaccount Technical ID>.dispatcher.(<region>.)hana.ondemand.com/?hc_reset

Error message in developer console of the browser:

"TimeoutError: operation timed out" and/or "Unhandled Error" and/or "Uncaught"

 

 webIDE error.jpg


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Environment

SAP Cloud Platform Web IDE Full-Stack

Product

SAP Cloud Platform Web IDE 2.0

Keywords

Web IDE, webIDE, developer tools, F12. unhandled, timeout, console logs, unhandled error, uncaught, timeout, blank screen , KBA , CA-WDE-PLFRM , SAP Web IDE platform , Problem

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