Symptom
State/Province field is locked upon creating candidate profile unless you change the value of the Country field.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Access the Career site;
- Create candidate profile;
- Accept data privacy (If data privacy is configured);
- Create the account;
- In the candidate profile, notice that the State/Province field is locked and can't be edited even though the Country Field has a value.
- The State/Province field can only be edited if you change the value of the Country field.
Cause
In the candidate profile xml template the State/Province field comes before the Country Field.
Resolution
Make the Country field come first before the State/Province field in the Candidate Profile xml template.
Keywords
candidate, profile, xml, field, state, country, edit, career, site, state, province , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem