SAP Knowledge Base Article - Public

2419694 - State/Province locked for editing in Candidate Profile - Recruiting Management

Symptom

State/Province field is locked upon creating candidate profile unless you change the value of the Country field.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access the Career site;
  2. Create candidate profile;
  3. Accept data privacy (If data privacy is configured);
  4. Create the account;
  5. In the candidate profile, notice that the State/Province field is locked and can't be edited even though the Country Field has a value.
  6. The State/Province field can only be edited if you change the value of the Country field.

candidate profile.png

 

Cause

In the candidate profile xml template the State/Province field comes before the Country Field.

CPT.png

Resolution

Make the Country field come first before the State/Province field in the Candidate Profile xml template.

CPT2.png

Keywords

candidate, profile, xml, field, state, country, edit, career, site, state, province , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions