2419757 - EPM Add-in / EPM Plug-in freezes / crashes with Microsoft Office 2013 / 2016 / 365

When opening a report or input schedule after multiple reports and input schedules have been opened and closed or when you click the "View Formats" button one or more of the following behaviors can occur.

• Error message "Microsoft Excel is trying to recover your information..." is generated.
• Excel is running into problems with the 'epm add-in for microsoft office' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?
• Microsoft Excel stops responding without error
• Microsoft Excel has stopped working

Read more...

• Microsoft Office 365
• Microsoft Office 2016
• Microsoft Office 2013
• EPM Add-in
• Analysis for Office - EPM Plug-in

SAP Analysis for Microsoft Office all versions ; SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA ; SAP Financial Consolidation 10.0 ; SAP Financial Consolidation 10.1

freeze hang not stop stopped respond responding crash fail refresh, bpcnw, bpcms, BOPC, crashes and closes with use of EPM-ViewFormat button, As Excel restarts, you may see the “problems with the ‘analysis’ add-in’ screen and click No, AO, Plugin , KBA , excel crashed opening schedule by bpf , fc bofc bfc , stability and performance improvement , crashd , ribbon freeze , 2.4 sp1 sp2 , ao , msoffice , 365 , frozen , plugin , 2016 , epm , add-in , responding , excel , freeze , stopped , addin , epm add-in performance , epm add-in crash , EPM-XLS , EPM Excel Client , EPM-BPC-NW , NetWeaver Version , BW-PLA-BPC , BPC 'embedded model' , EPM-BPC-MS , Microsoft Version , Problem