2419757 - EPM Add-in / EPM Plug-in freezes / crashes with Microsoft Office 2013 / 2016 / 365

When opening a report or input schedule after multiple reports and input schedules have been opened and closed or when you click the "View Formats" button one or more of the following behaviors can occur.

• Error message "Microsoft Excel is trying to recover your information..." is generated.
• Excel is running into problems with the 'epm add-in for microsoft office' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?
• Microsoft Excel stops responding without error
• Microsoft Excel has stopped working

Read more...

• Microsoft Office 365
• Microsoft Office 2016
• Microsoft Office 2013
• EPM Add-in
• Analysis for Office - EPM Plug-in

SAP Analysis for Microsoft Office all versions ; SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA ; SAP Financial Consolidation 10.0 ; SAP Financial Consolidation 10.1

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