SAP Knowledge Base Article - Public

2419773 - Candidate Ownership missing on Set Up Agency Access - Recruiting Management

Symptom

The Option to select Candidate Ownership is missing on the Set up Agency Access page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Admin Center.

2. Go to Set up Agency Access page

3. You will noticed that the Candidate Ownership options is not available.

 

Set-up agency 1.jpg

Cause

A setting on the backend needs to be change so that the Candidate ownership will be change from Ownership for requisition to Ownership for Duration.

Resolution

Follow this step.

1. Login to Provisioning

2. Go to Company Settings

3. Go to Agency advanced ownership setting

ownership1.jpg

4. Select "Ownership for duration" then click Save

ownership2.jpg

5. The "Set up Agency access" page should now show the optionsSet-up agency 2.jpg

Keywords

Set up Agency Access, Candidate Ownership by duration, missing Candidate ownership, Candidate ownership for job requisition, Provisioning, ownership
, KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To

Product

SAP SuccessFactors HCM Core all versions