Symptom
The Option to select Candidate Ownership is missing on the Set up Agency Access page.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Admin Center.
2. Go to Set up Agency Access page
3. You will noticed that the Candidate Ownership options is not available.
Cause
A setting on the backend needs to be change so that the Candidate ownership will be change from Ownership for requisition to Ownership for Duration.
Resolution
Follow this step.
1. Login to Provisioning
2. Go to Company Settings
3. Go to Agency advanced ownership setting
4. Select "Ownership for duration" then click Save
5. The "Set up Agency access" page should now show the options
Keywords
SAP Knowledge Base Article - Public