SAP Knowledge Base Article - Public

2420282 - User Data File (UDF) | How to control the fields visibility and their order


  • How to add a custom field in the User Data File (UDF)?
  • How to avoid a field from appearing in the User Data File (UDF) when exporting it?
  • How to change the fields that will be visible in User Data File (UDF)?
  • How to change the orders the fields will appear in User Data file (UDF)?


SAP SuccessFactors HXM Suite


  • This can be achieved by changing the instance data model.
  • If done via provisioning it must be performed by your implementation partner. For the case you don't have one, you can raise a support case under the component LOD-SF-PLT-PRV.
  • It can also be done via Manage Business Configuration (BCUI)

# via Manage Business Configuration:

  1. Go to Manage Business Configuration
  2. navigate to Employee Profile > View Template > sysUserDirectorySetting > sysAllUserDirectorySetting 
  3. Click Details
  4. You can re-order the standard elements with the arrows
  5. Click Finish 
  6. Click Save


# For implementation partners and support engineers:

The fields will appear in the User Data File according with the same order they're in the data model's "User Directory Setting(Entire Ordered List)" section.


  • Data model visualization:

<standard-element-ref refid="username"/>
<standard-element-ref refid="firstName"/>
<standard-element-ref refid="lastName"/>

  • User Data File visualization:

"Username","First Name","Last Name".

To effective change it, go through the following steps:

  1. Go to the instance Provisioning page and download the data model;
  2. Open it and go to the "User Directory Setting (Entire Ordered List)" section;
  3. Perform the needed changes (add, remove or re-order fields) and save the file;
  4. In Provisioning, import the changed data model;
  5. The changes will now take effect in the data model.

You can check the results of your changes by exporting a template of your User Data File in either Employee Import or Export features.


  • A few columns like STATUS, USERID,ASSIGNMENTUUID are system driven and placing cannot be change.
  • The turnover time for change request in support is 3-4 weeks;
  • We strongly advise performing a backup of data model before doing the changes and importing it again.

See Also

2751107 - How to download the template for Employee Import?

Editing a User Information Field for People Profile with BCUI


Employee import, Employee export, changes on UDF, User Data File, add fields, remove fields, BCUI, Manage Business Configuration , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRV , Provisioning Changes , LOD-SF-PLT-UEX , Employee Export Issues , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , How To


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