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2420334 - Runtime exception: Hard reference to [VIDEO]


  • A portal runtime exception is being thrown;

     !  Portal runtime error.

      An exception occurred while processing your request. Send the exception ID to your portal administrator.

      Exception ID: <EXCEPTION_ID>

      See log file for details about this exception

  • You may notice the Portal Runtime exception occurring in the Masthead, Top Level Navigation (TLN), Portal Content Area etc. 
  • Checking the defaultTrace files, the following can be found in the stack trace of this exception:
    Application <SOME_APPLICATION> cannot be started. Reason: it has hard reference to the following resources, which are currently not available on the system: hard to SAPPORTAL/



  • SAP NetWeaver Application Server Java 7.3x
  • SAP NetWeaver Application Server Java 7.4X
  • SAP NetWeaver Application Server Java 7.5X
  • Enterprise Portal


SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


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