SAP Knowledge Base Article - Preview

2420385 - Lumira Desktop hangs while logging into BI Platform

Symptom

  • Lumira Desktop hangs while logging into BI Platform
  • Lumira Server status is "Running with errors" in the Servers Page of Central Management Console
  • It was not possible to establish an SAP BI platform user session. Check the user name and password.(HDB05401) while trying to logon to BI Platform from the clients where LS4BIP is not installed


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.1 (BI4.1)
  • SAP BusinessObjects Business Intelligence platform 4.2 (BI4.2)
  • SAP Lumira Desktop
  • SAP Lumira Server for BI Platform (LS4BIP)

Product

SAP Lumira, desktop edition 1.0

Keywords

Team Server PJS Service, dots, dot, hung, hang, no response, stuck , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem

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