Symptom
When trying to record learning for an Item using the 'Record Learning - Multiple' tool it does not allow an option to enter Grade/Completion.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Go to Users tab and select Tools
- Now select Record Learning - Multiple
- Select the Item and user that need to be recorded and select next
- The Grade/Completion field shows a dropdown menu but with no options
Resolution
- Navigate to Learning
- Select 'Items' and search for the Item in question and open the Item record
- Select Related > More
- And then select Grading Options
- Grading Method can be set to Numeric, Value-Based or Inherit from Item Type
- The grading options for the Item type can be found at References > Learning > Item Types
- If 'Numeric' or 'Value-Based' option is selected then a value needs to be added
- If no value is added then it will display the blank dropdown field when recording learning
Note: Alternatively 'Inherit From Item Type' can be selected in which case the value set at the Item type will be used
See Also
2143491 - No options for Grade/Completion whilst using Record Learning - Multiple
Keywords
Grade; Grading; Grade/Completion; Completion; Record Learning; Record Learning - Multiple; , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem