SAP Knowledge Base Article - Public

2420522 - Can't add Grade/Completion in Record Learning - Multiple - LMS


When trying to record learning for an Item using the 'Record Learning - Multiple' tool it does not allow an option to enter Grade/Completion.


SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Go to Users tab and select Tools
  2. Now select Record Learning - Multiple
  3. Select the Item and user that need to be recorded and select next
  4. The Grade/Completion field shows a dropdown menu but with no options

    Record Learning.png


  1. Navigate to Learning
  2. Select 'Items' and search for the Item in question and open the Item record
  3. Select Related > More
  4. And  then select Grading Options
  5. Grading Method can be set to Numeric, Value-Based or Inherit from Item Type
  6. The grading options for the Item type can be found at References > Learning > Item Types
  7. If 'Numeric' or 'Value-Based' option is selected then a value needs to be added
  8. If no value is added then it will display the blank dropdown field when recording learning

    Item Grading Option.png

Note: Alternatively 'Inherit From Item Type' can be selected in which case the value set at the Item type will be used

See Also

2143491 - No options for Grade/Completion whilst using Record Learning - Multiple


Grade; Grading; Grade/Completion; Completion; Record Learning; Record Learning - Multiple; , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions