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2420708 - Cannot Add/Import User

Symptom

We are trying to create a new user in the system -both manually or via the import tool but we are receiving the following error:

"The system could not add the record for one or more reasons: java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (CUSTOMER_DB.PK_CA_USER_COMP_DATA) violated"


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Environment

Learning Management System (LMS)

Product

SAP SuccessFactors Learning 1611

Keywords

ORA-00001,PK_CA_USER_COMP_DATA, create new user, import user, import tool , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , Problem

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