SAP Knowledge Base Article - Public

2420800 - "Available Classes" tile not showing upcoming classes

Symptom

The "Available Classes" tile is not displaying upcoming classes. The self-registration setting is set to "Yes" on the class, and the library that has the class is assigned to the user.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a class (Learning Administration > Learning Activities > Classes) >
  2. Mark the class "User can Self-Register" setting to "Yes" >
  3. Assign a library to the user >
  4. Add the item and class to the same library >
  5. Access the system as a Learning user and check "Available Classes" tile.

Resolution

The "Available Classes" tile will show information when any one of the below conditions are met:

  1. User is assigned the item and there is an available class.
    • User must not be already enrolled into a class.
    • The class must be scheduled in the future.
    • The item and class must be associated to the library the user has access to.
  1. If the user already completed a previous class of this item, then the future classes for the same item will show in this tile.

IMPORTANT: Please double-check if the "Available Classes" tile is configured to be displayed at Learning Administration > System Administration > Application Administration > Landing Page Settings. If the tile "Available Classes" isn't in the list, please click on Add Tile > select the checkbox for it > hit Save > Save again.

See Also

Available Classes

Keywords

Class, Tile, available, not showing, missing, self registration, show up, appear, appearing, Classes, , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-TIL , Landing Page and Tiles , How To

Product

SAP SuccessFactors Learning all versions