2421317 - System constellation is empty when Upload to SAP Support Portal - SAP Solution Manager

Symptom

Trying to update marketplace data for a system from the LMDB. When click "Upload to SAP Support Portal" the following message is displayed:

Uploading, Accessing, and Trouble-Shooting ...
Warning The system constellation is empty
Warning See http://scn.sap.com/docs/DOC-49527 ->
Warning Detailed system information are required if you want to upload data to the Maintenance planner and work with the system(s) there.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Solution Manager 7.1
SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

upload, maintenance planner, LMDB, CR Content, xml , SAP Support Portal, system constellation empty. , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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