Symptom
When an user makes proxy with other user account the home page looks different.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Login to the instance and see that the home page has high contrast
- Proxy to a user and see the home page does not have high contrast
Cause
The user who tries to proxy to another user has high contrast enabled under Settings -> Accessibility Settings
Resolution
- Go to Settings->Acccessibility Settings
- disable High Contrast
- disable Enhance Keyboard Navigation
- Save
See Also
help portal guide for Accessibility: Accessibility in SAP SuccessFactors
Keywords
Proxy, theme manager, framework, color, objects, figures, accessibility, view, settings, home page, High Contrast, Enhance Keyboard Navigation , KBA , LOD-SF-PLT-USR , User Management , LOD-SF-FWK-UI , User Interface Framework , Problem
Product
SAP SuccessFactors HCM Suite all versions