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SAP Knowledge Base Article - PreviewSymptom
- What is the recommended heap memory per user?
- In the logs you may see the following error:
com.ffusion.services.authentication.exception.AuthException: : error code: 12 CustomCustomerAdapterImpl.internalAuthenticateUser: error code:2 There is insufficient heap memory to allocate 23520 bytes
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Environment
- SAP Online Business Banking 8.3
- SAP Online Retail Banking 8.3
Product
SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.3
Keywords
OCB, Online, omni channel, insufficient, allocate, SMP, SAP Mobile Platform , KBA , FS-OCB , SAP Omnichannel Banking , Problem
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