2422190 - Unable to Load Groups in SM_WORKCENTER: "ICF node for Service 'PAGE_BUILDER_PERS', Namespace '/UI2/' not available under node 'odata'"

Transaction SOLMAN_WORKCENTER/SM_WORKCENTER fails to open with error "Failure - Unable to load groups"

The network trace in the developer tools of the browser (F12) shows return code "403 / Forbidden" for at least one of the following requests:

• /sap/opu/odata/UI2/PAGE_BUILDER_PERS/PageSets('%2FUI2%2FFiori2LaunchpadHome')?$expand=Pages/PageChipInstances/Chip/ChipBags/ChipProperties,Pages/PageChipInstances/RemoteCatalog,Pages/PageChipInstances/ChipInstanceBags/ChipInstanceProperties,AssignedPages,DefaultPage
• /sap/opu/odata/UI2/INTEROP/TargetMappings?sap-cache-id=<cache ID>

The response body of these requests shows:

• "ICF node for Service 'PAGE_BUILDER_PERS', Namespace '/UI2/' not available under node 'odata'"
• "ICF node for Service 'INTEROP', Namespace '/UI2/' not available under node 'odata'"

• SOLUTION MANAGER 7.2
• SAP NW GW

SM_WORKCENTER SOLMAN_WORKCENTER "Unable to load groups" service namespace /ui2/ PAGE_BUIDER_PERS INTEROP, blank, no tiles, empty , KBA , CA-UI2-INT-BE , Please use CA-FLP-ABA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem