Symptom
For one individual user, the Completion Date of an item does not match what is displayed when Certificate of Completion report is run. No other users are affected by this date mismatch.
In this example, within the user Learning History the completed data for the item is 1/17/2017
When user then runs the Certificate of Completion report, by clicking on the print icon, the completion date is displayed as May 1, 2018.
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Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Product
Keywords
Completion Date; Certificate of Completion; completion date in users Learning History; User Preferences; , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , How To
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