2422566 - Reports exported with CSV format are displaying wrong/special characters for translated fields, language-specific characters are not retained (e.g. Chinese)

• When a report is exported to CSV and opened with Microsoft Excel application, special characters are not being recognized or are not displayed correctly.
• Table / Adhoc, Story, Tile and Canvas report are not showing language translations correctly. E.g. Chinese characters, Japanese characters, etc. are not retained.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

Special ,characters, CSV, Export, ad, hoc, report, incorrect, information, export, chinese characters, japanese characters, table report, table export, adhoc export, story report, tile report, canvas report , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Known Error