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2422577 - SYSAM - Cannot generate a Sybase license file on Linux platform which do not have a NIC named 'eth0'


  • Sysam utility cpuinfo or lmutil return NULL (empty) or '000000000000' value for hostid
  • Without a valid hostid, it is impossible to generate a license file.
  • On start-up, invalid hostid message is returned

    SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
    SySAM: Invalid host. The hostid of this system does not match the hostid specified in the license file. Unserved licenses can only be used on the host for which the license was generated. If the license is intended for use on this machine then you need to check-in the license and regenerate it using the host id for this machine.

    SYSAM: The hostid of this system does not match the hostid
    SySAM: specified in the license file.
    SySAM: License feature name: ASE_CORE
    SySAM: License hostid: 0000000000



  • All SAP SySAM enabled products, including:
    • SAP Adaptive Server Enterprise (ASE)
    • SAP Replication Server
    • SAP IQ
    • Sybase ESP (Event Stream Processor)

  • Linux platform without 'eth0' NIC


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP IQ 16.0 ; SAP Sybase IQ 15.4


"hostid"; "Sybase"; "SYSAM"; "Sub-capacity"; "sysamcap"; "eth0"; "Linux"; "Ethernet Address"; HOSTID = '000000000000' , '000000000000' , lmutil , cpuinfo , eth0, NIC bonding, Linux Team Bonding, team bonding, sysamcap MACHINE, sysamcap, HWaddr, hardware address , error:-9,57, SyLAPI, eth0 interface, machine id , KBA , BC-SYB-IQ , Sybase IQ , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-ESP , Sybase ESP (Event Stream Processor) , Problem

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