SAP Knowledge Base Article - Preview

2422833 - Agent not Found - Process Control Workflow

Symptom

When Process Control workflows are triggered, system will try to find an agent to deliver the task to. When GRC agent engine cannot find an agent, the following error appears in transaction SWIA:

Status.PNG

 Within the workflow log details, more specifically in 'Step History' tab, more details are found:

Error.PNG


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Environment

  • SAP Process Control 10.0
  • SAP Process Control 10.1
  • SAP Process Control 12.0

Product

SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

agent, not, assigned, task, workflow, object, EVALUATE_AGENT_VIA_RULE, Work, Item. , KBA , GRC-SPC-SA , Survey and Assessment , How To

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