SAP Knowledge Base Article - Public

2423220 - Option to Update Compensation Forms is Missing in Employee Data Import


  • Unable to find the option to update compensation information in Import Employee Data. 
  • Cannot find Employee Import option under action for all plans in Compensation admin 2.0.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP SuccessFactors Compensation
  • SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to Instance and Navigate to Admin Center->Manage Employees->Update User Information Import Employee Data in EC Integrated System.
  2. Confirm that Compensation specific options for import is missing.


Option "Enable Effective Dated fields in Basic Import" is not enabled in backend Provisioning.

 *Note that when Employee Central is Enabled Import option won't appear in Action for All Plans and data can be imported only via Import Employee Data.


This Solution is applicable only to Employee Central Enabled Instances.

Customers: Please create an case in Support portal and request support to enable "Enable Effective Dated fields in Basic Import" in Company settings of provisioning.

Instructions to Support/Partners:

 Login to Provisioning and locate company id in question.

  1. Go to Compensation settings and search for "Enable Effective Dated fields in Basic Import".
  2. Check the box against this option and save.



Once this is done you should  be able to see below option in Employee Data Import.Capture.JPG


update, compensation, employee, data, import, employee central, ec , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , Problem


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM suite all versions