Symptom
Candidates unable to see job offers/jobs applied in RMK profile because 'View Profile' button is missing.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Log in to the RMK site.
- View profile' button is missing.
Resolution
Candidate created an account via external site before signing up to RMK. To fix the issue, you can follow this steps:
- Log in to career site.
- Search for any job and pick a job you like.
- Click 'Apply' button (you don't need to finish or completely apply to that job).
- System will pop up asking for your password (if not, proceed to step 5).
- System will detect that you have an account to Talent Community (this is because you applied using external site where you re-directed to the RCM).
- Reset your password.
- Input your email address.
- Once received a password reset link, create a new password.
- Log in using your new password.
- You can see the 'view profile button' now.
See Also
3538764 - View Profile and Join Talent Community are redirecting to old RCM page - Recruiting Marketing
Keywords
KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public