Symptom
- User is trying to define some filter conditions on Product Exchange Object
- User is not able to obtain a correct filter condition rules based on Sales Organization
- In the exchange object "SSM41_PRODUCT" the user has a "Change Detection Condition Filter" on SALES_ORG having, for instance, value equals to "S_O1", "S_O2", "S_O3
- If the user creates or changes a Product on CRM associated with Sales Organizations "S_O1" and "S_O3", all works fine
- If the user creates or changes a Product on CRM associated with Sales Organizations "S_O1" and "S_O4" (not defined into in the filter), the change is discarded
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Environment
SAP CRM Service Manager version 4.1
Product
SAP CRM Service Manager 4.1.0
Keywords
/SYCLO/CL_CRMMD_PRODS_EX_HDL, SALES_ORG, CRMSM, CRM Service Manager, Syclo, Agentry, filter, rule , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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