SAP Knowledge Base Article - Preview

2424106 - Request to retrieve SuccessFactors log-in credentials was made, using this email address for identification

Symptom

  • System does not accept Employee's credentials when utilizing password reset function

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Password reset, Verify, requester's, access, credentials, Email, Notification, duplicate email addresses , unique  , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , LOD-SF-PLT-NOT , Email Notifications , How To

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