Symptom
Some Fields in common with Candidate Profile and Application appears in both section:
- Personal Information section (which belong to Application)
- More Information (Candidate profile) section
Confusing aspect: It works fine (appears only in Candidate portlet) for fields ID such 'address' 'zip' 'city' and not for some other such fields ID 'country' 'address1'. Although they are all setup the same way in Application and Candidate templates.
Candidate profile and Application templates contain the exact same fields IDs (affected fields in red, successful fields in yellow):
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors - Recruiting Management
Resolution
It is expected behavior. The only fields set on both templates and having the capability to appear only once in Candidate portlet are:
- lastName
- firstName
- middleName
- candidateName
- previousTitle
- lastCompanyWorked
- city
- zip
- state
- address
- homePhone
- cellPhone
- contactEmail
- resume
- coverLetter
- postConvExtContactEmail
In example (see above screenshot), address1 and country fields ID does not fall under above category. Hence they are visible in both sections.
Keywords
duplicate fields; duplicate fields in application; fields appearing twice; field in application showing twice; , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAP , Candidate Profiles , Problem